Terms of Service
Last updated: June 2025
These Terms of Service govern your use of www.haysuccessmediaagency.com and any services provided by Haysuccess Media Agency. By engaging our services or using this website, you agree to these terms.
1. Acceptance of Terms
By accessing this website or engaging Haysuccess Media Agency for services, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.
2. Description of Services
Haysuccess Media Agency provides book marketing and author branding services including, but not limited to: book launch campaign management, social media marketing, Amazon and Goodreads optimisation, author branding, email marketing strategy, press and media outreach, and speaking engagement promotion.
3. Eligibility
Our services are available to individuals aged 18 and over. By engaging our services, you confirm that you are of legal age and that you have the authority to enter into a binding agreement.
4. Client Responsibilities
Clients are responsible for providing accurate, complete, and timely information required to deliver the agreed services. This includes manuscript details, brand assets, author biography, and any third-party accounts requiring access. Delays caused by incomplete or late information from the client may affect delivery timelines and do not constitute a breach by Haysuccess.
5. Payment Terms
Payment terms are specified in your individual service agreement. Unless stated otherwise, a deposit of 50% of the total project fee is required before work begins. The remaining balance is due upon completion or at the agreed milestone. Payments are accepted via bank transfer, Flutterwave, Payoneer, or other methods agreed in writing.
6. Service Delivery & Timelines
We provide estimated timelines in your project agreement. We make every reasonable effort to meet these timelines. However, timelines may be affected by factors outside our control, including client response times, third-party platform changes, or events of force majeure. We will communicate any material delays promptly.
7. Intellectual Property
All original content, strategies, and materials created by Haysuccess Media Agency on your behalf become your property upon full payment. We retain the right to reference completed work in our portfolio unless you request otherwise in writing. Our templates, frameworks, and internal processes remain our intellectual property.
8. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This obligation survives the end of the service relationship.
9. Representations & Warranties
Haysuccess warrants that services will be performed with reasonable skill and care. We do not guarantee specific sales figures, ranking positions, or media placements, as these are influenced by factors beyond our direct control. We will always represent the realistic scope and expected outcomes of our work honestly.
10. Limitation of Liability
To the maximum extent permitted by law, Haysuccess Media Agency’s liability for any claim arising from our services is limited to the total fees paid by the client for the specific service in question. We are not liable for indirect, consequential, or speculative losses.
11. Indemnification
You agree to indemnify and hold harmless Haysuccess Media Agency against any claims, damages, or expenses arising from your breach of these Terms, or from content you provide to us that infringes the rights of a third party.
12. Termination
Either party may terminate a service agreement with 14 days’ written notice. If the client terminates, fees for work completed to date are payable. If Haysuccess terminates due to client breach, the same applies. Termination provisions specific to individual packages are detailed in the project agreement.
13. Dispute Resolution
In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation. If that fails, the matter will be referred to mediation before any legal action is taken.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes not resolved by mediation will be subject to the jurisdiction of Nigerian courts.
15. Amendments
We may update these Terms from time to time. The ‘Last updated’ date at the top of this page reflects the current version. Continued use of our services following any update constitutes acceptance of the revised Terms.
16. Contact
Questions about these Terms: Email: Info@haysuccessmediaagency.com