Privacy Policy
Last updated: June 2025
Haysuccess Media Agency (‘we’, ‘us’, ‘our’) is committed to protecting the privacy of everyone who visits our website and engages with our services. This Privacy Policy explains what information we collect, how we use it, and what rights you have over it.
1. Who We Are
Haysuccess Media Agency is a book marketing and author branding company. Our website address is www.haysuccessmediaagency.com. Our primary contact email is Info@haysuccessmediaagency.com.
2. Information We Collect
We collect information you provide directly when you fill in a contact form, subscribe to our newsletter, or book a consultation. This may include your name, email address, phone number, and book details.
We also collect certain technical information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This information is collected through cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and service requests
- Deliver the services you have engaged us for
- Send you newsletters and marketing updates you have opted into
- Improve our website and user experience
- Comply with legal obligations
We do not sell, rent, or share your personal data with third parties for their marketing purposes.
4. Legal Basis for Processing
Where applicable under GDPR and similar regulations, we process your data on the following legal bases: your consent (for newsletters and marketing), performance of a contract (for client services), and our legitimate interests (for website analytics and fraud prevention).
5. Cookies and Tracking Technologies
We use cookies to understand how visitors use our website and to improve your experience. You can control cookie settings through your browser or through the cookie consent banner when you first visit our site. Disabling cookies may affect some site functionality.
6. Third-Party Services
We use third-party tools including Google Analytics (website analytics), Mailchimp or similar (email marketing), and payment processors for invoicing purposes. These services have their own privacy policies and data handling practices.
7. Data Retention
We retain your personal data only as long as necessary to fulfil the purpose it was collected for, or as required by law. Client data is retained for a minimum of five years following the end of an engagement for legal and accounting purposes. Newsletter subscribers’ data is retained until unsubscription.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. No method of transmission over the internet is completely secure, but we take this obligation seriously.
9. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. You may also have the right to data portability and to withdraw consent where processing is based on consent. To exercise any of these rights, contact us at Info@haysuccessmediaagency.com.
10. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.
11. International Transfers
If you are accessing our website from outside Nigeria, be aware that your information may be transferred to and processed in Nigeria or other countries where our service providers operate. We take steps to ensure adequate protection is in place for such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The ‘Last updated’ date at the top of this page will reflect any changes. We recommend checking this page periodically.
13. Contact
For any questions about this Privacy Policy or how we handle your data: Email: Info@haysuccessmediaagency.com | Website: www.haysuccessmediaagency.com